What main products can you provide?
We provide a comprehensive range of solar products, including solar panels, inverters, power walls, lithium-ion batteries, gel batteries, and complete solar system solutions tailored to your specific requirements.
How is the technical support handled?
We offer lifetime online technical support. Our team is available for video calls and remote assistance to resolve any installation or operational queries you may have post-delivery.
What is the estimated delivery time?
Standard products are typically dispatched within 5-15 working days. For bulk or customized orders, delivery timelines will be negotiated to ensure timely production and shipment.
Do you offer OEM services?
Yes, as a professional manufacturer, we provide full OEM support, including customized branding, site-specific installation design, and dedicated after-sales service.
How do you ensure product quality?
Quality is guaranteed through pre-production samples and a rigorous final inspection before shipment. We also provide 24-hour after-sales support to address any concerns regardless of time zones.
What are the available payment and delivery terms?
We accept various delivery terms including FOB, CIF, EXW, DDP, and DDU. Payment can be processed via T/T, L/C, or PayPal. All goods are packed using environmentally friendly and professional materials for maximum safety.